Learn more about our
Online Consultation
If you are unable to visit our office in Cologne in person, our online consultation service offers you a flexible and personalized consultation tailored to your needs.
Please be sure to include your email address in your inquiry. We will typically get back to you within 48 hours.
If, for whatever reason, you are unable to visit our practice in Cologne in person…
…we offer personalized and flexible counseling tailored to your needs:
- Regardless of available therapy slots
- Regardless of waiting lists
- Especially for people who are very busy and whose work schedules vary
- Especially for people who are housebound for psychological or physical reasons
Do you have questions about
individual therapy?
We will be happy to help you. If you have any questions, please give us a call or send us an e-mail. We will advise you free of charge.
Modern Counseling Options: Flexible and Personal
Phone and online counseling are generally a modern, fast, and convenient way to get help. With video counseling, we can engage almost all of our senses. We see, hear, and experience each other.
Online consultation is not psychotherapy and cannot fulfill that role. But if you need brief advice on a specific topic and also require a high degree of flexibility, it may be the right choice for you.
Are you interested in
how the video consultation works?
- 1
Contact us via phonecall, email or through our contact form
- 2You will receive our official registration form via email; please fill it out with your request and any additional information so that we can add you to our patient roster. You can also indicate on the form whether you agree to a video consultation.
- 3Once you have filled out the registration form, we will process it and send you the initial assessment, which you can conveniently complete at home on your laptop or PC.
- 4Once we have reviewed the questionnaires, we will send you a booking calendar where you can schedule a phone call. Important: This phone call is not yet a consultation. It is solely for scheduling your consultation and discussing the questionnaire results. During this call, we will discuss whether a video consultation is possible for you. We use the licensed provider Redmedical for our video consultations and ensure compliance with data protection regulations.
- 5After booking your appointment, you will receive a confirmation email with all the necessary information. You will typically receive the link for the online consultation a few hours before your appointment. Please make sure you use a device equipped with a camera, speakers, and a microphone, and that you grant all necessary permissions.
- 6
If you have any questions or issues, please feel free to contact us at any time.
Pros and contras of an online consultation
An online consultation offers a flexible and convenient way to have an initial consultation and receive advice from home or any other location with internet access. But as with everything, online consultations have their pros and cons.
A clear advantage is convenience. Imagine not having to make a long trip to the therapist’s office. Instead, you can simply snuggle up in your coziest pajamas while having your session from the comfort of your sofa. This not only saves time but also reduces stress and the cost of travel. Plus, you’re at home, where you likely feel most comfortable and are therefore more likely to open up.
Another advantage is the wider selection of therapists. If you live in a rural area or can’t find a therapist in your area who’s a good fit for you, an online session gives you access to a broader range of professionals who can better meet your needs.
But of course, online consultations also have their drawbacks. The lack of face-to-face interaction can be a challenge for some people. It can be harder to build a trusting relationship on both sides when you’re not sitting across from each other in person. Additionally, technical issues can arise, such as poor internet connections or audio and video glitches, which can disrupt the conversation.
An online consultation is particularly suitable for people who are unable to come in person, whether due to health reasons, lack of time, or other circumstances. It can also be a practical solution for people who live in remote areas or travel frequently.
To use an online consultation, all you need is a computer, laptop, tablet, or smartphone with a stable internet connection, a webcam, and a microphone. A quiet room where you can be undisturbed is also important for ensuring the session is effective.
Here at the MVZ for Psychotherapy in Cologne, we offer a wide range of options that can be tailored to your individual needs.
Our psychotherapists
With their professional expertise and empathetic approach, our therapists, counselors, and coaches are here to support you in achieving your personal goals and overcoming challenges. Whether you’re facing life crises, mental health issues, relationship problems, career challenges, or seeking personal growth—we offer you a safe space for self-reflection, healing, and growth. Discover new perspectives, find solutions to your concerns, and experience transformative changes on your journey toward a fulfilling life. Treat yourself to this valuable time for yourself and begin your journey toward a better quality of life and inner strength.
